CHAPTER:4
4.1 Starting: Dear sir/Madam
I would like to draw your attention to...
4.2 Finishing:
Yours faithfully,Helen Bane ( by email ) / Tony Brown ( London )
4.3 Other Words and Phrases:
-In response to your editorial - In your newspaper ( 21 December)
- As a regular reader,I …
- Your readers may be interested to know that…
4.4 Qualifying Opinions: -My strong personal belief is…
-I genuinely believe that…
-I am quite sure that…
-It’s my considered opinion that…
-The accepted view on this matter is…
4.5 Introductory Adverbs Which Express an Opinion:
-Astonishingly
- Obviously
- Interestingly
CHAPTER:5
5.1 Resolving a Problem:
- To resolve this problem…
-In order to resolve this unsatisfactory situation…
-One way of dealing with this problem would be to…
5.2 Refering to Something Enclosed or Attached:
-I am ( now ) enclosing / attaching…
-Enclosed /Attached you will find…
5.3 Making a Polite Request: -Could you possibly…?
-Please could you…?
-I would be ( most ) grateful if you could…
5.4 Reminding Someone of Something They Shold Know: -As you may remember
- You will remember…
- May I remind you ( that )…
5.5 Reefering to a Previous Contact : - Further to our discussion,…
- As ( we ) discussed earlier,…
- With reference to our earlier ( telephone)conversation…
- Regarding our recent discussion,…
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